Title:Sales and marketing the six sigma way / Michael J. Webb ; with Tom Gorman. Author:WEBB, Michael J. Other authors:Gorman, Tom. jt. auth. Publication information:Kaplan Pub. ISBN:1419521500 (hbk. Physical description:xix, 298 p. : ill. ; 24 cm. Call number: 658.8'02 WEB Access from: Main Library(at National Institute for Legislative and Democratic Studies (NILDS) eLibrary) Items: National Institute for Legislative and Democratic Studies (NILDS) eLibrary 809 (809) located at stacks