Sales and marketing the six sigma way/ Michael J. Webb ; with Tom Gorman.
Physical description:
xix, 298 p. ill. 24 cm.;
Bibliographic notes:
Includes bibliographical references (p. 283-285) and index.;
Author(s): WEBB, Michael J.;
Gorman, Tom.;
ISBN:
1419521500 (hbk.;
Subjects: Marketing --Management.;
Marketing --Quality control.;
Six sigma (Quality control standard;
Formatted contents notes:
The crisis in marketing and selling--and what to do about it -- What is six sigma, and why should you care? -- The new sales and marketing management strategy -- An end-to-end six sigma sales project that increased revenue by 94 percent -- Tools for aligning marketing and sales functions -- Designing a sales process that works -- Making marketing and sales decisions that get results -- Moving to high-performance marketing and sales management.;
Publisher:
Chicago, IL : Kaplan Pub. , c2006.;
Call number: 658.8'02 WEB;
Type: Book (Bibliographies) Available At: stacks Availability: View details Reviews:
10$aSales and marketing the six sigma way$cMichael J. Webb ; with Tom Gorman.
260
$aChicago, IL$bKaplan Pub.$cc2006.
300
$axix, 298 p.$bill.$c24 cm.
504
$aIncludes bibliographical references (p. 283-285) and index.
505
0 $aThe crisis in marketing and selling--and what to do about it -- What is six sigma, and why should you care? -- The new sales and marketing management strategy -- An end-to-end six sigma sales project that increased revenue by 94 percent -- Tools for aligning marketing and sales functions -- Designing a sales process that works -- Making marketing and sales decisions that get results -- Moving to high-performance marketing and sales management.