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Crucial conversations:tools for talking when stakes are high/ Kerry Patterson ... [et al.].
Physical descriptionType: Book (Bibliographies)
Available At: stacks
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National Institute for Legislative and Democratic Studies (NILDS) eLibrary
| Bar code | Accession number | Status | Location | Material type | |
|---|---|---|---|---|---|
| 10568 | 10568 153.6 CRU |
Available | stacks |
Book (Print, Microform, Electronic, etc.) | Request this item for check-out |
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| Leader | |
| 008 | 020124s2002 nyua b 001 0 eng |
| 020 | $a0071401946 (pbk. |
| 082 | 00$a 153.6 CRU$221 |
| 245 | 00$aCrucial conversations$btools for talking when stakes are high$cKerry Patterson ... [et al.]. |
| 260 | $aNew York$bMcGraw-Hill$cc2002. |
| 300 | $axv, 240 p.$bill.$c23 cm. |
| 504 | $aIncludes bibliographical references (p. 229) and index. |
| 650 | 0$aInterpersonal communication. |
| 650 | 0$aInterpersonal relations. |
| 700 | 1 $aPatterson, Kerry$d1946 |
| 856 | 42$3Contributor biographical information$uhttp://www.loc.gov/catdir/bios/mh041/2002001129.html |
| 856 | 42$3Publisher description$uhttp://www.loc.gov/catdir/description/mh021/2002001129.html |